Search quality evaluation basics

You have a large online store and users always strive to find some good in it? Or you have a large knowledge base and the whole company wants to some find answers? Users are complaining that they can't find the information meanwhile the lead developer corrects the request. At the same time, thousands of requests are breaking down because it's all connected.

We will discuss how to build the quality control system that verifies the search won't have spoiled. It's quite a costly affair that's why we will also consider all low-hanging fruits: how to get an acceptable first version with minimum effort.